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Privacy policy

This privacy policy (hereinafter referred to as “Policy”) regulates how Systemintegra s.r.o. (hereinafter referred to as “Systemintegra”) processes personal data and describes the rights granted to you as a user in regard to such processing.

 

AREA OF VALIDITY

The given Policy applies to (collectively referred to as “Systemintegra Services”):

 

  • The secured user account on the following websites: https://systemintegra.eu (hereinafter referred to as “Account area”);
  • https://systemintegra.eu and it’s subdomains (hereinafter referred to as “Websites”);
  • any related services and certificates, such as SSL certificates, webinars, conferences, or contests (hereinafter referred to as “Related services”);
  • requests to technical support, other departments, or via online chat (hereinafter referred to as “Requests”).

If you refuse to accept this Policy, please do not use Systemintegra Services.

 

This Privacy policy does not apply to third party services, platforms, social media, or services that can be available through Systemintegra Services or integrated with them (hereinafter referred to as “Third party services”). For instance, during the payment process you can be redirected to a specific payment service website. You can leave comments on Websites through the integrated comments service. In such cases, data processing will be out of Systemintegra control. Such Third party services are independent controllers (data operators) acting upon their own privacy policies,

 

Certain rules clarifying statements of this Policy can be included in other regulations, agreements, and rules which define terms and conditions of Systemintegra Services. Please read these documents carefully and agree with them to continue.

 

COLLECTED INFORMATION

Systemintegra can process personal and other information (including anonymized information) which is not directly considered as personal data. It can be technical device specifications, connection data, error logs, or interface interaction methods (hereinafter referred to as “Supplementary data”).

 

Systemintegra receives information from the following sources:

 

1) Personal data provided by users.

 

The user provides this information by signing up on Websites, sending Requests, and using Account area and Related services. Systemintegra uses this data to deliver its obligations, provide transactions, meet tax obligations, and protect itself against complaints and suits. This data may include family name, first name, email, address, billing details, and phone number. Depending on the scope of obligations, other personal information might be also requested. Systemintegra does not collect or store any bank card information.

 

Systemintegra has the right to use the single authorization center mechanism where an individual user account is valid for all or specific Systemintegra services.

 

2) Supplementary data processed while using Websites, Account area, and Related services:

 

1.Log data (log information). Our servers automatically save technical information about access to them. This takes place when you open Websites, use your Account area or Related services. Log data can contain information about IP address, browser specifications, date, time, activities duration and their sequence.

2.Usage data. Systemintegra collects information about how you use Systemintegra Services to make them better. Such information may include device type, operating system version, error logs, and quantity usage parameters. Specific data to be collected is determined by the type of Systemintegra Service.

3.Cookie files. Systemintegra uses cookie and other identical technologies to collect information. Further details can be found in the Cookie policy section.

4.Data provided to Systemintegra by third parties. In most cases, you have the right to grant, deny, or limit revelation of information by a third party. For instance, you can sign in on Websites via social media. In this case, you allow the social media to provide your email address or other information to Systemintegra. Systemintegra is not able to receive any information by itself, unless you have allowed it in your social media settings.

 

Systemintegra does not process data of specific types such as: biometric data, information about political or religious beliefs, previous convictions, health condition, or other similar information.

 

Systemintegra strongly recommends you to not specify your personal data on forums or other public sections of Websites. Systemintegra does not moderate the entered data and is not liable for public data revelation.

 

HOW SYSTEMINTEGRA USES PERSONAL DATA

Systemintegra uses personal data strictly in accordance with the applicable law and goals of data collection.

 

Systemintegra operates the following principles when processing personal data:

 

  • Personal data is processed on legal and reasonable grounds;
  • Personal data processing is limited by specific predetermined legal goals. Contents and volume of data to be processed shall not be excessive. Data processing incompatible with the goals of data collection shall not be permitted;
  • Databases with personal data to be processed for goals inconsistent with each other shall not be consolidated;
  • It is only allowed to process personal data that meets the goals of data collection;
  • During personal data processing, this data shall be kept accurate, sufficient, and actual in relation to the goals of personal data collection. Inaccurate or insufficient data shall be deleted or elaborated where it is required;
  • Personal data shall be stored not longer than it is required by the goals of personal data collection;
  • Data shall be secured against nonauthorized or illegal processing, unintentional loss, damage, and elimination.

Systemintegra uses personal data for the following goals:

 

  1. Execution of reciprocal liabilities of Systemintegra and user, based on agreements and conditions of Systemintegra Service provisioning.
  2. Meeting law requirements e.g. tax laws.
  3. Establishment and control of payments, account management and its administration.
  4. Protection against copyright violations, fraud, or other inequitable conduct.
  5. Improvement, support, and modernization of Systemintegra Services. Such processes are required to avoid and eliminate errors, provide security, fix technical issues, analyze and monitor usage.
  6. Interaction with the user e.g. to reply to requests and contact the user directly to discuss installation, settings, and purchasing of Systemintegra Services. For this purpose, we use data provided by the user during ordering of Systemintegra Services and data from open sources.
  7. Email sendouts and other communication channels. Systemintegra can send different types of messages, including email, SMS, and Messages in Account area. System messages are required for Systemintegra to perform its obligations towards users in due time. Such messages shall be used to guarantee proper performance of Systemintegra Services. It can be messages about service status, payments, password changes, and other similar matters. Marketing and advertising messages shall be sent only in cases when the user has expressed evident consent to receive such messages. You can always set up settings for receiving such messages in your Account area.
  8. Establishment of researches with the usage of anonymized data.

If data is processed for the purposes specified in para. 1-8, with the exceptions for marketing and advertising messages, Systemintegra proceeds from the presence of the relevant legitimate interest.

 

DATA STORAGE

Systemintegra stores data within the time period required to meet the goals of data collection.

 

Regardless a request from the user to delete information, Systemintegra has the right to store information if it is required to protect legitimate business interest, meet its obligations, and settle disputes.

 

Once the goals of data processing have been accomplished, there is no further need of accomplishing such goals, or in case of receiving relevant requirements this data shall be eliminated or depersonalized.

 

Systemintegra has the right to store data despite the requirement to delete it if this data is required for specific legal business interests, to enforce obligations, or dispute resolutions.

 

INFORMATION DISCLOSURE

Systemintegra discloses information to the third parties only when it is regulated by the given Policy or applicable law, to the extent needed to accomplish the goals of information disclosure.

 

Information disclosure is allowed in the following cases:

 

  • for providers of additional services as referenced by Systemintegra. It can be services for email sending, Website activity monitoring, subcontractors, or licensors. Such providers shall use personal data only in accordance with Systemintegra guidelines for the purposes specified in the given Policy. Additional information about limits of disclosure and persons whose data can be disclosed is described in the section “Processors”.
  • if specific notice has been received from the user. Such notice can be an addition of a new trusted subject in Account area by the User and granting to it access to the corresponding information.
  • to meet the requirements of the applicable law. Data can be disclosed only upon receiving of request from the competent body.
  • for affiliated persons of Systemintegra for the purposes of executing obligations towards the user. Such affiliated persons are described in the section “Processors”.
  • to prevent illegal activities, secure rights, guarantee security of Systemintegra and other parties, and protect against disputes and suits.
  • to transfer information during Systemintegra reorganization, as well as during execution of user contracts. In such cases, Systemintegra keeps the right to disclose information to the third party which acquires the rights according to the contract, or to the party which will be established in consequence of such reorganization.
  • in other cases when user consent has been received.

SECURITY

Systemintegra utilizes solid technical and organizational measures to secure data. Systemintegra can:

 

  • assign a person responsible for organization of personal data processing;
  • establish local documents describing processing of personal data. These documents regulate procedures allowing to avoid or identify violations and eliminate consequences of such violations;
  • apply any legal, organizational, and technical measures to provide security of personal data during its processing;
  • organize periodic checking of terms regulating processing of personal data;
  • introduce employees directly involved in processing of personal data to terms of laws regulating personal data, including specific requirements to personal data protection, documents, or any other internal documents covering processing of personal data.

Systemintegra cannot guarantee that information will be closed fully against intrusions during its transfer through Internet or its storage. Systemintegra uses pseudonimization and data encryption where conditions allow.

 

AGE LIMIT

Systemintegra shall not process personal data of individuals who have not reached 18 years of age.

 

If you believe that Systemintegra might have received personal data from a person who is not of the age allowing to provide independent consent to data processing, please let us know about such case by using one of the methods listed in the section “DEFINITION OF DATA CONTROLLER. CONTACT INFORMATION”.

 

POLICY REVISIONS

Systemintegra has the right to revise the current Policy in accordance with the changes in legislation or business processes. All such revisions shall be published on Systemintegra Website. If such revision affects user rights directly or indirectly, Systemintegra shall send notifications to users via email and/or Account area.

 

The given Policy comes into effect on the 12th of November 2018.

 

DATA TRANSFER

Systemintegra can transfer data to processors located outside Systemintegra location and specified in the correspondent section. Such Processors shall provide decent data protection not lower than established by the given Policy.

 

DEFINITION OF DATA CONTROLLER. CONTACT INFORMATION

Controller (operator) of data is Systemintegra s.r.o., Registration number 50 945 297, 974 01 Dolna, 3 Banska Bystrica, Slovakia

 

Any questions related to data processing can be sent to privacy@systemintegra.eu or to Systemintegra address in a written form.

 

Systemintegra shall strive to review such incoming letters as swiftly as possible but not longer than within one month.

 

RIGHTS OF DATA SUBJECT

User rights shall be observed in compliance with the Applicable law and the recognized norms of international law.

 

The user has the right to:

 

  • call back its consent to personal data processing, if such processing is based on the consent. E.g. you can always unsubscribe from advertising or marketing emails in your Account area.
  • receive information about personal data processing. Systemintegra supports its current policy in the actual state, thus providing you with correct information about data collected, goals of its collection, and other processing aspects.
  • receive access to information, its updates, alterations, and specifications. In most cases, you can manage status of your information in your Account area.
  • object against data processing. The user can object against personal data processing made with the purpose of direct marketing.
  • request processing restriction. Such right can be used only in specific cases e.g. to dispute data accuracy during the period of data clarification or determine improper processing. If such request to restrict data processing has been received, Systemintegra has no right to process any data without further consent from the user. However, data processing required to provide protection against complaints and suits still can be performed even without such consent from the user.
  • request data export, or import if it is technically feasible. Such right can be achieved by the user per his/her request in Account area. Data is exported in CSV.
  • request deletion of data. Systemintegra keeps the right to continue data processing after the request has been received if it is allowed by the applicable law.

Other rights might be provided by the applicable law.

 

SYSTEMINTEGRA PROCESSORS

Systemintegra can attract subcontractors and service providers (hereafter – Processors) to meet its obligations towards users and establish its reasonable legal interests.

 

Processors receive the strictly limited data kit required to accomplish their functions. Systemintegra shall take any possible measures to guarantee confidentiality of data transfer before attracting a processor. The given section unveils such parties, their location and function.

 

Name  Function         Country of origin

Google Inc.     Web analyticsUSA

ООО “Yandex”         Web analyticsRussia